Information We Collect

When you reach out to inquire about corporate floral designs or gift services, we gather details you provide voluntarily. This includes your name, business name, email address, phone number, delivery addresses, and specific specifications for your floral requests. Payment details are collected when you place orders, though they are processed securely through our payment partners.

For corporate clients, we might also collect additional business information such as company registration details, preferred delivery schedules, and budget constraints to tailor our services to your company.

Our website automatically gathers certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through the site. We use this data to improve site performance and understand how clients discover our services.

How We Use Your Information

We primarily use your personal data to fulfill floral orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, crafting customized arrangements based on your specifications, and communicating about your service needs.

We also utilize information to improve our services and the website experience. This helps us understand which corporate floral offerings are most valuable to our clients and how we can better support the business community in United Kingdom.

Information Sharing and Disclosure

Braveloft Studio values your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, a court order, or governmental request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and put in place suitable technical and organizational safeguards to safeguard it. This covers secure data storage, encrypted communications, and restricted access to personal information inside our company.

Although we employ robust security measures, no online transmission method is entirely risk-free. We continuously enhance our security practices to guard against emerging threats.

Your Privacy Rights

You hold significant rights over your personal data. In line with applicable laws, you may access, correct, delete, or limit how your information is used.

To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable timeframe as required by law.

Data Retention

We keep personal data only for as long as needed to provide our services and meet legal obligations. Retention durations vary by data type and the purpose for which it was collected.

Cookies and Website Tracking

We employ cookies and related technologies to enhance your browsing experience and learn how guests interact with our site. Cookies enable us to keep your preferences on file and assess site performance.

You can manage your cookie choices in your browser settings. Note that turning off some cookies could impact how the site works. For more details about how we handle cookies, please consult our Cookie Policy.

Third-Party Links

The site may include links to external websites or services. This privacy policy covers only Braveloft Studio and its site. We are not liable for the privacy practices of third-party sites.

We recommend checking the privacy notices of any third-party sites you access via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, services, or applicable laws. When substantial changes occur, we will update the "Last Updated" timestamp at the top of this policy.

Please take a moment to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.